How to Register
To register for HCAHPS Webinar Training, select the Please click “here” at the bottom
of this page and complete the Training Registration Form.
Please note that you will have the option
to register additional participants prior to submitting your training registration.
Training Registration will close on February 23, 2012! The week
prior to training the contact person at your organization, who is identified on
your training registration, will receive an email confirmation with the login telephone
number and pass code.
If you have any questions or require further information, contact the HCAHPS Information
and Technical Support Telephone Line (1-888-884-4007) or email at
hcahps@azqio.sdps.org
Webinar Training
Introduction to HCAHPS Training
*Register for both Session 1 AND
Session 2*
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Session
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Date
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Agenda Items
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Introduction to HCAHPS
Webinar Training Session 1
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Monday -
March 5, 2012
1:00 PM – 5:00 PM EST
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- Welcome & Overview
- Background & Development of the HCAHPS Survey
- Participation & Program Requirements
- Sample Protocol
- Survey Administration
- Telephone & Active IVR Training
- Exceptions Requests & Discrepancy Reports
- Data Coding
- Data Preparation Process
- Data Submission via My QualityNet
- Data Adjustment & Public Reporting
- HCAHPS and Hospital Value Based Purchasing
- Oversight Activities
- Questions & Answers
|
Introduction to HCAHPS
Webinar Training Session 2
|
Tuesday -
March 6, 2012
1:00 PM – 5:00 PM EST
|
HCAHPS Update Training Survey Vendors and Multi Sites
*Register for the half-day Webinar Training*
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Session
|
Date
|
Agenda Items
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Survey Vendors and
Multi-sites ONLY
HCAHPS Update Webinar
Training Session
|
Wednesday -
March 7, 2012
1:30 PM – 3:45 PM EST
|
- Welcome & Overview
- Program Updates
- Updates on Quality Assurance Guidelines (QAG) V7.0
- Sampling Refresher & Quality Checks
- HVBP Timeline and Calculations
- Questions & Answers
|
HCAHPS Update Training Self-administering Hospitals
*Register for only one of the half-day Webinar Training*
|
|
Session
|
Date
|
Agenda Items
|
Self-administering
Hospitals ONLY
HCAHPS Update Webinar
Training Session
|
Wednesday -
March 7, 2012
9:30 AM – 11:45 AM EST
|
- Welcome & Overview
- Program Updates
- Updates on Quality Assurance Guidelines (QAG) V7.0
- Sampling Refresher & Quality Checks
- HVBP Timeline and Calculations
- Questions & Answers
|
Self-administering Hospitals ONLY
HCAHPS Update Webinar Training Session
|
Thursday -
March 8, 2012
1:30 PM – 3:45 PM EST
|
- Welcome & Overview
- Program Updates
- Updates on Quality Assurance Guidelines (QAG) V7.0
- Sampling Refresher & Quality Checks
- HVBP Timeline and Calculations
- Questions & Answers
|
Please click
here to fill out the Training Registration Form.